Quark Expeditions Insurance

Benefit Highlights

Trip Cancellation & Interruption
Protects travel investments if a trip is cancelled or interrupted. Recover non-refundable, prepaid trip costs for the following covered reasons:

• Sickness, Injury or Death
• Trip Delay of 50% or more
• Financial Insolvency
• Residence/Destination Uninhabitable
• Traffic Accident en Route
• Common Carrier Cancellations/Delays
• Military Duty for Natural Disaster
• Death Hospitalization of Destination Host
• Involuntary Employment Termination/Transfer
• Weather
• Strike
• Quarantine
• Hijacking
• Jury Duty
• Subpoena
• Terrorist Act
• Mandatory Evacuation
• Documented Passport/Visa Theft

Trip Delay
Provides reimbursement for additional costs such as accommodations, transportation, and meals if a trip is delayed 5 hours or more for a covered reason.

Missed Cruise Connection
Includes reimbursement for unused, non-refundable expenses and additional costs such as accommodations, transportation, and meals if your connection is missed by 3 hours or more for a covered reason.

Baggage & Baggage Delay
Safeguards personal articles and expense if bags are lost, stolen, damaged, or delayed for 12 hours or more.

Emergency Medical Expenses
Provides coverage for emergency medical treatment if a sickness or injury occurs while traveling.

Emergency Medical Evacuation
Provides coverage for emergency evacuation, if necessary, to the nearest qualified medical facility, also includes repatriation.

24 Hour AD&D
Provides coverage for loss of life, limbs or sight from a covered accidental injury while traveling.

Travel Assistance & Concierge*
Includes a wide range of services before and during trips through a 24/7 toll free number. Includes assistance with medical emergencies, lost documents or baggage, event ticketing, business services, and much more.

Benefits & Rates

*Provided by designated assistance provider.
**Receive all other base plan benefits including $1,000 in trip interruption coverage.

Exclusions & Limitations

The following exclusion applies to the Medical Expense, Trip Cancellation, Trip Interruption, and Trip Delay coverages:

We will not pay for loss or expense caused by or incurred resulting from a Pre-Existing Condition, as defined in the plan, including death that results therefrom. The exclusion does not apply to benefits under the Medical Evacuation and Repatriation Benefits.

The following exclusions apply to all coverages:

We will not pay for any loss under the plan, caused by, or resulting from:

• suicide, attempted suicide, or intentionally self-inflicted injury, while sane or insane;
• mental, nervous, or psychological disorders (does not apply to Medical Expense Benefits);
• being under the influence of drugs or intoxicants, unless prescribed by a physician;
• normal pregnancy or resulting childbirth or elective abortion;
• participation as a professional in athletics; riding or driving in any motor competition;
• declared or undeclared war, or any act of war; civil disorder (does not apply to Trip Delay);
• service in the armed forces of any country;
• operating or learning to operate any aircraft, as pilot or crew; mountain climbing, bungee cord jumping, skydiving, parachuting,  hang gliding, parasailing or travel on any air supported device, other than on a regularly scheduled airline or air charter company;
• any criminal acts, committed by you;
• a loss or damage caused by detention, confiscation or destruction by customs;
• elective treatments and procedures; medical treatment during or arising from a covered trip undertaken for the purpose or intent of securing medical treatment;
• a loss that results from an illness, disease or other condition, event or circumstance which occurs at a time when the plan is not in effect for you.

Please refer to your Description of Coverage for Baggage/Baggage Delay and Rental Car Damage exclusions.

Meet Your Travel Needs

In today’s travel environment it’s important to protect you and your trip investment. Meet your travel needs with customized coverage and find the peace of mind your trip deserves with these valuable highlights:

Primary Coverage
Receive reimbursement for your eligible losses first, with no deductibles, and before any other collectible insurance.

Customize with Upgrades
Customize the plan to fit your individual lifestyle with three upgrades to choose from: Cancel for Any Reason Pak, Transportation Pak and Lifestyle Paks. Each pak offers a unique set of benefits perfect for many types of travel and covers everyone on the policy. Choose as many as you need!

21 Day Pre-Existing Waiver
Purchase the plan within 21 days of initial trip deposit and pre-existing medical conditions are eligible for coverage.

Post Departure Protection
Select the $0 trip cost level if you don’t need cancellation coverage. Receive all other base plan benefits, plus $1,000 in trip interruption coverage.

Ten Day Free Look
If you are not completely satisfied within 10 days of purchasing this plan, the insurance company will refund your premium cost, if you have not departed on your trip or filed a claim.

Quark Expeditions Payments & Refunds

To reserve your cabin and lock in the final price, you will be required to place a deposit on your cruise. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date.

Deposit and Final Payment

Note: Select promotions require full payment at the time of booking.

Quark Expeditions accepts all major credit cards.

Cancellation and Refunds

Penalties may apply if you cancel or change your reservation. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable. We recommend purchasing insurance to protect against covered unexpected events. Please check with your My Cruise Fare counselor for cancellation and refund policies for Quark Expeditions. 

Quark Expeditions prides itself on providing a fantastic dining experience aboard all its ships. The company’s chefs are internationally trained and offer a different menu every day. Breakfast is buffet-style and lunch often features a buffet. Dinner is plated service, with a choice of three main dishes. Enjoy afternoon tea with pastries or cookies, while fresh pastries arrive warm from the oven for early birds in the morning.

Main Dining Room Policies: Quark Expeditions offers open seating at every meal in the dining room. All dining hours are arranged to suit each ship’s time in port and shore excursion programs. Dining on board is informal. Guests may wish to dress resort casual for any welcome and farewell cocktail parties.

Beverage Policy: Coffee, tea and cocoa are available throughout the day. Soft drinks, water, juice, beer and other alcoholic beverages are available for an additional fee.

Special Requests: Vegetarian dining options are always offered. Other special dietary needs may be accommodated if the cruise line is notified in advance. Please indicate any requests at the time of booking. Kosher meals are not available.

All dining rooms on board Quark Expeditions’ ships are smoke-free.

Smoking is only permitted in designated areas on outside decks.