Disney Cruise Vacations
Protection Plan

The Disney Cruise Line Vacation Protection Plan covers your family for certain unexpected circumstances and emergencies—both before and during your vacation. 

This plan includes travel insurance benefits underwritten by Arch Insurance Company and a 24 hour helpline provided by CareFree Travel Assistance.

CANCEL FOR ANY REASON - Non-Insurance Feature Provided by Disney Cruise Line

Receive a future cruise credit up to 75% of the cancellation fee amount to apply toward a future Disney Cruise Line sailing if you need to cancel for any reason not covered by the insurance portion of the plan. Credits are valid for one year from issue date, are not transferable, and have no cash value. Certain restrictions apply. This benefit is provided by Disney Cruise Line.

Travel Insurance - Underwritten by Arch Insurance Company

Insurer will reimburse up to the following limits:

Worldwide Assistance Services - Emergency Travel Assistance with CareFree Travel Assistance

Enjoy 24/7 global assistance during your trip, provided by CareFree Travel Assistance. Services include:

• CareFree Travel Assistance
• Medical Assistance
• Emergency Services

How to Purchase Vacation Protection
This plan may be added to your reservation as an option to your online cruise reservation. Payment for the Vacation Protection Plan must be made by the earlier of: the final payment date; or, the date any charges on the reservation become non-refundable, such as Concierge deposit or air cancellation fees for Restricted Fares.

Important Information

• This plan provides cancellation coverage for your trip and other insurance coverages that apply only during the covered trip.
• You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
• This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage.
• Purchasing travel insurance is not required in order to purchase any other products or services offered by Disney Cruise Line
• Plan may not be available in all jurisdictions.
• Payment for the Vacation Protection Plan must be made by the earlier of: the final payment date; or, the date any charges on the reservation become non-refundable, such as Concierge deposit or air cancellation fees for Restricted Fares.
• The coverage goes into effect upon payment of the total Vacation Protection Plan fee.

Restrictions for the Cancel For Any Reason Feature

• The Cancel For Any Reason cruise credit feature is equal to 75% of the non-refundable cancellation fee imposed by Disney for your use toward a future cruise.
• Credits are valid for one year from issue date, are not transferrable, and have no cash value.
• To be eligible for credits, notification of cancellation must be given to Disney Cruise Line prior to the ship's departure and a cancellation claim must be filed with Aon Berkely.
• If the credit is applied to a cruise booking of lesser value, the credit will be considered used, and the difference will not be carried forward or redeemed for cash. Credit may not be used toward deposit.
• If, after credit is applied to a booking, that booking is cancelled, the credit will not be carried forward to any other booking.
• Credit is non-commissionable to travel agents.
• Residents of Minnesota, Missouri and New York are not required to purchase the Disney Cruise Line Protection in order to access the cancel for any reason credit feature. 

The plan may be added to your reservation up until final payment has been made to Disney Cruise Line.

Disney Payments & Refunds

To reserve your cabin and lock in the final price, you will be required to place a deposit on your cruise. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date.

Deposit and Final Payment

For bookings made on or after 9/11/2018:

*Deposit is non-refundable

Note: Select promotions require full payment at the time of booking.

Disney accepts Visa, MasterCard, American Express, Diner's Club International, Japanese Credit Bureau, Discover Card and The Disney Card.

Cancellation and Refunds

Penalties may apply if you cancel or change your reservation. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable. We recommend purchasing insurance to protect against covered unexpected events. Please check with your My Cruise Fare counselor for cancellation and refund policies for Disney cruises.

Disney’s whimsical style extends to their dining selections. Each ship has three unique themes, and every evening you and your personal wait staff will rotate so that you can enjoy a new dining experience every night of your cruise. There are also four restaurants exclusively for adults: the elegant Palo, French inspired Remy, Enchanté, and Palo Steakhouse.

Main Dining Room Policies: Main Dining restaurants are inviting dinner destinations within Disney Cruise Line's innovative rotational dining system. Disney guests are assigned to one of two seatings in the main dining room for their evening meal, early or late. The early and late seating times can vary by ship or itinerary, but are usually at around 6:00 p.m. and 8:30 p.m., respectively. Dinner seating preferences may be requested at the time of booking, but are not guaranteed.

Dress Code: Most onboard dining locations are casual. Shorts, jeans and t-shirts are permitted in casual dining locations. Swimwear and tank tops are not allowed in any dining venue. Most cruises have special theme nights that allow guests the opportunity to dress up. 3 and 4 night cruises have one pirate night themed deck party and one dress-up night (jacket for men, dress or pantsuit for women). 7 night cruises have one pirate night themed deck party, one formal night and one semi-formal night. At restaurants for guests 18 and older, men are expected to wear dress pants or slacks and a collared shirt (jacket optional), and women should wear a dress, skirt or pants with a blouse. Jeans may be worn if in good condition. 

Beverage Policy: All non-alcoholic and non-specialty beverages are included at meal times. Free sodas are available at the Beverage Station on Deck 9 of the Disney Magic and the Disney Wonder. There are 2 Beverage Stations on Deck 11 of the Disney Dream and Disney Fantasy. Complimentary soft drinks are also available at the teens-only lounge, Vibe. However, you must pay for alcoholic beverages and sodas at the bars and lounges onboard.

Special Requests: Special meals are available including gluten-free, low-calorie, vegetarian, no sugar added, and dairy-free, as well as sugar-free and fat-free desserts. Kosher meals are available on all ships and itineraries. Guests who require kosher or Halal meals must submit their request at least five weeks prior to sailing and 10 weeks prior to sailing for Kosher Passover meal requests. Children's menus are available in the restaurants. In addition, a dinner buffet will be offered for children who participate in the supervised programs during the dinner hour.

All dining rooms onboard Disney ships are smoke-free.

Only a Disney Cruise Line vacation gives families so many ways to play together, and separately. With practically an entire deck devoted to kids, there's non-stop fun each day from 9am to midnight for five distinct age groups. Kids ages 3 to 12 make magic at Disney's Oceaneer Club and explore the universe at Disney's Oceaneer Lab. Teens enjoy their own private hangout at Edge or Vibe.

Disney's Oceaneer Club and Disney's Oceaneer Lab (ages 3-10), Edge (ages 11-14), Vibe (ages 14-17)

While some activities are recommended for certain age groups, participation is based on a child's interest level and maturity—not age. As a result of this, siblings and friends can play together without restriction.

Only Disney can take little cruisers on a daily voyage to a world devoted to fun and fantasy. Disney's Oceaneer Club and Oceaneer Lab offer age-specific activities guaranteed to transport young minds to the edge of their imagination. Guided along the way by Disney counselors, of course. Parents sign their children in and out and, as an added convenience, parents are given pagers so families are always in touch. A sampling of available activities follows.

Here are some of the selections of activities available onboard for kids:

Andy’s Room (All Ships) (ages 3-7): Reach for the sky! Hang with Hamm, Rex and the rest of the gang from Disney·Pixar’s Toy Story trilogy as this colorful world comes to life!

Disney Infinity Game Room (Dream only) (ages 3-7): Test your skills with an archery challenge, get revved by the Disney Racers program or summons your inner Picasso with Infinity Draw.

Pixie Hollow (Dream, Fantasy, Magic) (ages 3-7): Visit the whimsical world that Tinker Bell and her fairy friends call home! In this fanciful forest setting, play dress-up, work on individual craft projects, use kid-friendly tablets and listen to stories.

Star Wars: Millennium Falcon (Dream only) (ages 3-7): Join the Rebel Alliance in this intergalactic arena! In addition to arts and crafts, kids can design a starship, train like a Jedi or climb into Han Solo’s cockpit and send the “fastest hunk of junk in the galaxy” soaring through the Star Wars universe!

Star Wars: Command Post (Fantasy only) (ages 3-7): Battle the Dark Side! Train with Jedi or X-Wing pilots, connect to legendary spacecrafts via an interactive “holotable” and combat First Order Stormtroopers face-to-face!

MARVEL Super Hero Academy (Fantasy, Magic, Wonder) (ages 3-7): Swoop into the top-secret command post of S.H.I.E.L.D. and wield the weaponry of your favorite Avenger—including Captain America’s shield! Kids can enjoy arts and crafts, play video games or summon their inner strength during surprise Super Hero visits.

Disney Junior (Magic, Wonder) (ages 3-7): Enter the worlds of your favorite Disney Junior pals with games, Character fun and more.

It’s A Small World Nursery

Youngsters from 6 months to 3 years old (or 1 to 3 years old on Transatlantic, Hawaii, and Panama Canal itineraries) can play games, make crafts, watch movies, or even take a nap while you embark on adventures of your own. Children with special needs are welcome.

The nursery consists of three areas:
-       An acclimation zone, designed to help youngsters adjust to their new environment
-       A main play area featuring a 3D façade of the “small world” attraction, filled with hidden interactive delights
-       A separate quiet room for naps

Parents wishing to check on their children can even take a peek, unnoticed, through a window into the nursery’s main play area.

Space is extremely limited in the nursery, so plan to book your child’s stay as early as possible. Advance reservations are required and can be made online:
-       Up to 130 days ahead for Concierge Guests
-       Up to 123 days ahead for Pearl Castaway Club Guests
-       Up to 120 days ahead for Platinum Castaway Club Guests
-       Up to 105 days ahead for Gold Castaway Club Guests
-       Up to 90 days ahead for Silver Castaway Club Guests
-       Up to 75 days ahead for all other Guests

Reservations can also be made on a first-come, first-served basis during the open house or Embarkation Day or anytime throughout your cruise. Cancellations may be made without penatly four hours or more before reservation time.

What to Bring to the Nursery:
-       Baby food, formula, or milk and bottles
-       Diapers or pull-ups and diaper wipes
-       Extra clothing
-       A baby blanket
-       Pacifer

Children with Special Needs at the Nursery: Children with special needs are welcome at “it’s a small world” nursery! Disney’s Youth Activity programs are available to children who are fully toilet trained, able to individually participate within Disney’s counselor-to-child ratio groups, and interact socially and comfortably with peers of their own age and physical size. Children who can self-address their personal medical needs will be able to store their medical supplies at the Youth Activities desk.

Bibbidi Bobbidi Boutique
When young princesses-to-be make their royal entrance at the Bibbidi Bobbidi Boutique they are greeted by their very own Fairy Godmother-in-training who transforms them with magical makeovers. 
On pirate party nights aboard the Disney Fantasy, Bibbidi Bobbidi Boutique transforms into a swashbuckler's hideaway where boys, girls and grownups can get ready for the pirate life. (Guests ages 3 and up)
Appointments are made on a first-come, first-served basis. Because space is extremely limited, be sure to book your appointment early. Additional charges apply for Bibbidi Bobbidi Boutique makeovers.

Smoking is prohibited in all interior areas of Disney's ships in accordance with the Florida Clean Indoor Air Act. Guests are not permitted to smoke on stateroom verandahs. However, portions of open-air decks on each ship will remain as designated smoking areas. Guests will be charged a $250 cleaning fee if smoke is detected in a stateroom or on a balcony.

In Disney World Parks, guests are only permitted to smoke in designated areas.